Join our team

Mabey Ski is a young ski adventure company on a mission to create unique ski adventures across every continent

Our passionate team creates out-of-the-ordinary ski adventures across the globe that push boundaries and challenge the conventional. Our knowledge and creativity come from years of experience in the industry, an unrelenting passion for our work and experiencing our adventures first-hand.

We practice what we preach and ski all over the world to find those unmarked backcountry huts, mountainside hot springs, and larger-than-life ski guides that become lifelong friends, so that we can create the most authentic and exhilarating ski adventures for our guests.

We’re always on the lookout for new talent to join our team of passionate skiers and snowboarders. If you’re relentlessly curious with acute attention to detail, send your CV and cover letter (or video recording) to [email protected].

Current Opportunities

Adventure Designer (Sales Consultant)
Accountant
Adventure Concierge Specialist

Adventure Designer (Sales Consultant)

Location: Coworking Office in Southwest London, with some remote working
Position Type: Full-Time, Permanent

We are seeking a talented Adventure Designer to inspire, plan, and book unforgettable ski adventures for our discerning clients. Reporting to the Head of Adventures, this dynamic role will suit an enthusiastic skier or snowboarder with sales experience, exceptional communication skills, and a passion for crafting unique travel experiences.

Joining Mabey Ski at this exciting time will allow you to be part of a growing company, deepen your knowledge of world-class and untapped ski destinations, and engage with adventurous travellers who share your love for the mountains.

Key Responsibilities:

As a vital part of our team, you will manage the end-to-end sales process, helping clients transform their ski trip dreams into reality:

Itinerary Creation and Proposal Development

– Create exciting, personalised itineraries that reflect each client’s unique desires and ski/snowboard objectives
– Use our custom-built software to craft tailored proposals, including accommodation, guided experiences, concierge services, and additional activities
– Present these plans to clients in a professional, enthusiastic, and detailed manner

Client Engagement

– Respond promptly to enquiries from our shared inbox, engaging clients via email and phone to explore their interests and build rapport
– Confidently discuss ski destinations and experiences, ensuring clients feel understood and inspired
– Set clear expectations about our bespoke booking process, explaining the care and time required to craft tailored itineraries while keeping clients informed at every stage
– Maintain regular communication with clients, sharing travel tips, local insights, and final itineraries to keep them excited and informed

Sales and Relationship Building

– Build strong relationships with clients to understand their needs and consistently exceed expectations
– Work towards achieving and surpassing individual and team sales targets
– Foster relationships with suppliers to create and secure exclusive experiences and ensure smooth bookings

Trip Coordination

– Collaborate with the Adventure Concierge Specialist to ensure every detail is captured for a seamless client experience
– Ensure all bookings are confirmed, liaising with suppliers to organise the highest quality trip components and make necessary adjustments
– Inform the accounts team of upcoming invoices and ensure timely payments

Post-Trip Feedback and Continuous Improvement

– Gather feedback from clients after their trip to refine offerings and secure repeat bookings and referrals

You should…

– Be an experienced skier or snowboarder and well-versed in ski terminology (backcountry experience is a bonus; having skied in Japan is an extra bonus)
– Have 1-2 years of sales experience in travel, events, or a related field, with confidence in B2C interactions
– Be a skilled communicator, comfortable speaking on the phone and writing engaging, detailed emails
– Be proactive and organised, with a high level of attention to detail and a client-first mindset
– Be proficient in Microsoft Office and CRM systems (experience with Salesforce is a plus)
– Have the ability to thrive in a fast-paced, startup environment
– Be a British citizen or permanent resident

Perks & Benefits

– Competitive salaries
– Target-based bonuses to recognise hard work and achievements
– Pension scheme (UK)
– At least one ‘FAM trip’ each year, where you’ll have the opportunity to experience a Mabey Ski destination/product first-hand (after probation)
– End of year team ski trip to celebrate the season and bond with your colleagues in the mountains
– 20 days’ annual leave plus birthday off, with an additional day of leave each year
– Dedicated desk in our London office with flexible working options
– Friday 4pm finish in the summer
– Quarterly teambuilding activities
– Mabey Ski branded merchandise
– Referral bonus for successfully referring a friend or colleague for a role within the company

You’ll play a key role in shaping extraordinary ski adventures for our clients, blending your passion for the mountains with your expertise in sales and travel planning. This is an exciting opportunity to join Mabey Ski during a period of growth, expand your knowledge of world-class ski destinations, and work with a team that shares your enthusiasm for unique and unforgettable experiences. If this sounds like your dream role, we’d love to hear from you.

Accountant

Location: Flexible (remote working available)
Position Type: Part-Time (approx. 8 hours per week)

We are seeking a highly organised and detail-oriented Part-Time Accountant to support our financial operations. Working approximately 8 hours per week across two days, you will play a key role in ensuring our financial processes run smoothly, accurately, and efficiently.

As part of the Mabey Ski team, you will handle supplier payments, manage invoices, assist with financial reporting, and provide critical support for VAT returns and year-end reporting, helping maintain our commitment to exceptional service and seamless operations.

Key Responsibilities:

Supplier Payments and Communication:

– Process supplier payments in a timely manner and inform suppliers when payments have been made
– Track future payment dates and ensure payments are managed accordingly

Exchange Rate Monitoring and Money Transfers:

– Monitor exchange rates and move funds between accounts to maximise cost efficiency

Invoice Management:

– Organise and file supplier invoices systematically

– Upload invoices into our financial software for accurate record-keeping

Financial and CRM Record Maintenance:

– Update financial records on our CRM system (Salesforce) to ensure data accuracy and consistency

Reporting and Payroll:

– Assist with monthly sales reporting to provide insights into financial performance

– Pay employees and share payslips promptly

Client Invoicing:

– Support the team with client invoices as needed, ensuring accuracy and timely delivery

Liaising with External Accountants:

– Assist our external accountant with preparing VAT returns and ensuring compliance with relevant regulations

– Coordinate with external accountants on year-end reporting to ensure timely and accurate financial submissions

Ad Hoc Financial Tasks:

– Provide support for additional accountancy-related tasks as required

You Should…

– Hold relevant accounting qualifications (e.g., AAT, ACCA, CIMA, or equivalent) or demonstrate substantial experience in a similar role
– Have experience handling multi-currency accounts, including exchange rate monitoring and international money transfers
– Be proficient in using financial software and tools for invoice management, reporting, and record-keeping
– Possess strong organisational skills with a keen eye for detail and accuracy
– Be skilled in preparing and assisting with VAT returns and year-end reporting
– Be confident using CRM systems (e.g., Salesforce) to update financial records and generate monthly sales reports
– Prior experience in the travel industry is a bonus

This role offers flexibility and the opportunity to contribute to a dynamic, growing company in the adventure travel industry. If you’re a meticulous accountant with a passion for precision and efficiency, we’d love to hear from you.

Adventure Concierge Specialist

Location: Coworking Office in Southwest London, with some remote working
Position Type: Full-Time, Permanent

We are seeking an Adventure Concierge Specialist to seamlessly transform our clients’ ski dreams into reality. Reporting to the Head of Adventures, this pivotal role will suit an experienced and adventurous skier with exceptional organisational skills and immaculate attention to detail.

Joining Mabey Ski at this exciting time will enable you to grow with the company, discover new ski destinations and spend your days immersed in delivering the most exhilarating ski adventures available on this planet.

Key Responsibilities:

Managing the process from confirmed booking through to client travelling, ensuring Mabey Ski provides a unique and memorable ski adventure that exceeds expectations, inclusive of the following:

Client Relationship Building

– Act as our in-house concierge, building strong relationships with clients to understand their needs and wishes
– Manage and exceed client expectations through creative and ‘off-piste’ thinking, consistently going above and beyond to deliver exceptional service

Booking Management

– Ensure all elements of a booking are confirmed and paid for, including receiving completed booking forms and delivering booking confirmations
– Follow the Mabey Ski client sales and booking process, collecting and accurately reporting all client information using our CRM (Salesforce)

Enhancing the Client Experience

– Share useful information and thoughtful details with clients, from local maps to recommended experiences that complement their interests
– Elevate each trip with personalised touches to create a memorable and seamless journey

Itinerary and Supplier Coordination

– Organise and book additional elements of the trip, ensuring suppliers have all necessary details to deliver excellent service
– Collate each booking into a final itinerary, clearly communicating all relevant information, booking details, and contact numbers to clients before their departure

Financial Oversight

– Monitor supplier payments, ensuring timely processing and informing the accounts team of upcoming invoices

Feedback and Continuous Improvement

– Follow up with clients post-trip to gather feedback and reviews, using insights to enhance future offerings and secure repeat bookings and referrals

Supplier Relationships

– Meet with new and existing suppliers to build strong relationships and encourage the development of unique, exclusive products and experiences

Website and Task Management

– Continually audit the Mabey Ski website to ensure all information is current and accurate
– Manage client and supplier inboxes and team task lists to maintain smooth day-to-day operations

Delivering Exceptional Experiences

– Organise and execute exceptional travel experiences that drive client satisfaction, repeat bookings, and referrals

You should…

– Be an experienced skier or snowboarder and well-versed in ski terminology (backcountry experience is a bonus)
– Have 1 years+ experience in travel, events, hospitality or in an administrative role
– Be experienced in the use of Microsoft Office and CRM systems
– Have B2C experience
– Be a British citizen or permanent resident

Perks & Benefits

– Competitive salaries
– Target-based bonuses to recognise hard work and achievements
– Pension scheme (UK)
– At least one ‘FAM trip’ each year, where you’ll have the opportunity to experience a Mabey Ski destination/product first-hand (after probation)
– End of year team ski trip to celebrate the season and bond with your colleagues in the mountains
– 20 days’ annual leave plus birthday off, with an additional day of leave each year
– Dedicated desk in our London office with flexible working options
– Friday 4pm finish in the summer
– Quarterly teambuilding activities
– Mabey Ski branded merchandise
– Referral bonus for successfully referring a friend or colleague for a role within the company

This is an incredible opportunity to join a passionate and adventurous team at Mabey Ski. As an Adventure Concierge Specialist, you’ll play a pivotal role in delivering unforgettable ski trips while growing your skills and knowledge of the world’s most exciting destinations. If you’re ready to combine your love for the mountains with your organisational expertise, we’d love to hear from you.